Evidence, Publications & Case Studies
The overarching goal for the evaluation of the Ontario eServices Program is to measure and understand the value enabled through the use of eConsult and eReferral, and the impact of these digital health tools.
Our Evaluation Framework
The Quintuple Aim framework assesses implementation strategies along five equally-weighted dimensions of care:
- Improving population health
- Enhancing patients’ experience of care
- Reducing costs
- Improving clinician experience
- Health equity
Select Evidence Briefs
Evidence Briefs are one or two-page documents which provide a snapshot of evidence to support a value proposition associated with the use of a digital health tool.
Ontario eServices Program Evaluation Report FY23-24 Published: June 2024
eReferral to eConsult Initiative Published: September 2021
eConsult and eReferral Utilization during the COVID-19 Pandemic Published: August 2021
Insight into Current Referral Workflows Published: March 2021
Ontario eServices Program Evaluation Overview FY22-23
Case: eConsult and eReferral Supporting Mental Health & Addiction Care
Evidence Brief: eConsult and eReferral Supporting Mental Health & Addictions Care
Knowledge Translation
Knowledge Translation is the process of disseminating evaluation results through concise, cohesive, and engaging tactics. The goal is to support the Ontario eServices Program’s change management and adoption efforts.
