eConsult is a secure web-based tool that allows timely access to specialist advice and often eliminates the need for a patient visit.
eReferral offers a more complete and efficient referral process when a patient visit is required.
eConsult Case Example:
Patient with depression who has tried many different anti-depressant medications but continues to have avolition, low energy, excessive sleepiness, low self- image and craving for sweets. PCP requests suggestions from the specialist regarding altering her medication treatment.
eReferral Case Example:
Patient’s depression has progressed, and COVID-19 is a significant factor. The PCP looks at the eReferral directory and finds a virtual counselling group for depression and sends a referral on the patient’s behalf.