eConsult and eReferral Workflows
Supporting the Ontario Healthcare Community with eConsult and eReferral
+2M
eReferrals Processed
<1 Day
Median Specialist Response Time for eConsults
+10,000
Clinicians Reached (eReferral and/or eConsult)
Specialist Access
eConsult
Secure web-based tool for timely specialist advice, often eliminating the need for a patient visit.
eReferral
Efficient referral process for patient visits, ensuring a complete and streamlined experience.
eConsult Case Example:
Patient with depression who has tried many different anti-depressant medications but continues to have avolition, low energy, excessive sleepiness, low self-image, and craving for sweets. Primary Care Clinician requests suggestions from the specialist regarding altering her medication treatment.
eReferral Case Example:
Patient’s depression has progressed, and COVID-19 is a significant factor. The Primary Care Clinician looks at the eReferral directory and finds a virtual counselling group for depression and sends a referral on the patient’s behalf.
